A personal secretary for your email
Email them for me.
Insurance, landlords, airlines, billing departments — your Stand-in takes the goal, works out the strategy, writes every email, and follows up through the silence until it's done. Nothing sends without your approval.
Claim #H-88231 filed — water heater failure. Plumber's report, photos, and proof of purchase attached.
"We can offer $900 as a goodwill settlement."
Declined. The unit is two years into a six-year warranty; policy §4.2 covers full replacement — $1,840, documented.
Following up: requesting claim status and an adjuster assignment by Friday.
"Reviewed. The full amount is approved; payment will issue in 3–5 business days."
What it takes off your plate
For every email you keep putting off.
The errands everyone postpones — because every reply costs another reply, and nobody answers the first one anyway.
- Insurance claims Filed with the right documents, chased past the silence, disputed when the offer comes in low.
- Billing mistakes The $214 charge that should be $0, contested line by line until it is.
- Refunds & warranties Receipts attached, policy quoted, deadline cited — and cited again a week later.
- Cancellations The membership that takes three letters to escape. It writes all three.
- Security deposits The itemized, dated, politely relentless pushback that gets your money back.
- Quotes & estimates Five contractors emailed at once, answers compared, follow-ups sent to the four who didn't reply.
- …and anything else with a reply button.
How it works
Hand it off. Approve. It's handled.
Hand it the job — two doors in.
Start a task and say the goal in plain words. "Get my water-heater claim paid." That's enough to begin.
Forward the thread you're stuck in to you-taskname@standinfor.me with instructions on top: "Take this over — don't settle under $1,800."
Either way, the conversation with your Stand-in continues in the app.
Approve the plan — and every email.
Your Stand-in comes back with a strategy: who to write, in what order, and what it still needs from you. Drafts wait in the app for your yes; if you'd phrase something differently, say so and it redrafts. Nothing goes out without you.
It drives the thread to done.
It sends, waits, nudges, escalates, and answers — for as long as the task takes, whether that's an afternoon or three weeks. You're CC'd on every email, and the app pings you only when something actually needs you.
Not a draft generator
Drafting was never the hard part.
One well-written email rarely settles anything. What settles things is strategy, patience, and the follow-up you didn't want to send. That's the job.
Strategy first
Before a word is drafted, your Stand-in maps the task: who decides, what they'll ask for, which emails can go out in parallel, and what to do when nobody answers.
Follow-up without fatigue
Silence is a status, not an ending. Open threads are tracked and nudged on schedule; deadlines get quoted back; escalation stays polite — and relentless.
A plan that remembers
Every task keeps a living plan — the facts, the promises made, the questions still open — so a three-week back-and-forth never loses the plot.
The part you control
Three rules it cannot break.
Not promises — mechanics, enforced by the platform underneath your Stand-in.
Your approval, or it doesn't send.
Every outgoing email waits for an explicit yes from you. If it can't reach you, it doesn't guess — it waits.
You're CC'd on everything.
cc, n. — short for carbon copy. Every email your Stand-in sends lands in your own inbox too. There are no side conversations.
Its own address, not yours.
Your Stand-in corresponds from you-taskname@standinfor.me — so your personal inbox stays yours, and the thread becomes its problem.
The next "just following up" doesn't have to come from you.
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